Questions? We Have Answers.

Questions? We Have Answers 

How much does it cost to use CollabDeen?
The CollabDeen platform is Free to get started. However, if you need more features, you can contact us to check which plan suits you best.
Do you capture Credit card details?
We do not take any user card information without disclosing it - Users will need to enter credit card details for various payments they voluntarily attempt like subscribing to a community membership, paying towards a donation campaign, etc.
Who can see my CollabDeen profile picture and cover photo?
Your current profile picture and cover photo are public, so they can be seen by anyone on CollabDeen. However you are able to select profile avatars.
How can I get safe and positive content on CollabDeen?
Learn how to recognize sensitive content and behavior and how to report it.
How do I report an account for impersonation?
A fake account is an account where someone is pretending to be something or someone that doesn't exist. Go to the profile of the impersonating account and select Report.
How do I know if the Community on CollabDeen is authentic?
CollabDeen practices 2 ways notification and also apply our KYC (know Your Community) approach to ensure that the community is authentic before labeling the community Verified.
Is my data safe?
Our cloud infrastructure protects data 24/7 and our data are encrypted. Encryption brings a higher level of security and privacy to our services.
Will I able to know if there's something suspicious taking place on my device?
We’ll proactively notify you if we detect something that we think you should know about, such as a suspicious login or a malicious website, file or app, and provide guidance to help you stay better protected.
Is CollabDeen compliant?
We are fully compliant with Singapore and international privacy standards (PDPA/GDPR). We will continue to strive to be compliant as the Global privacy standards keep improving to ensure Users’ retain utmost control of their own private data.
What is contact data referred to?
Contact Data; refers to the User owned email and phone number used for Registration as a CollabDeen user.

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