Privacy Policy

Introduction

CollabDeen is revolutionising the way Communities organise themselves, share knowledge & information, and communicate with their people. 

We're reinventing online-to-offline digital collaboration in the Global Islamic Economy bringing Faith and Lifestyle on one single platform.

CollabDeen is a platform and apps created by Collabu Technologies Pte ltd we are the Data Controller and we are committed to respecting your privacy - wherever you may be in the world.

This Privacy Notice explains who we are, how we collect, share and use your personal data, and how you can exercise your privacy rights. 

 

Who We Are

Collabu Technologies Pte Ltd is a company incorporated in Singapore with unique entity number 201725063R.

 

Contact Us

If you have any questions regarding this notice, please contact our Data Protection Officer:

By email:

dpo@kazient.co.uk

 

By post:  

Collabu Technologies Pte Ltd DPO,
c/o Kazient Privacy Experts
The Minster Building,
Great Tower Street,
City of London
England
EC3R 7AG
United Kingdom

 

Privacy Laws 

We are fully compliant with all International Privacy Legislation including:

  • EU General Data Protection Regulation (GDPR)
  • Singapore Personal Data Protection Act 2012 (PDPA)
  • UK Data Protection Act 2018 (DPA)

Our EU Representative

If you are an EU resident, you can contact our EU Representative using the following details:

 

By email:

EUrep@kazient.co.uk

 

By post:  

Kazient EU GDPR Compliance Solutions

The Black Church,

St Mary’s Place,

Dublin 7

Ireland

 

Cookies 

We also collect information using Cookies. 

Cookies are small pieces of information stored on your browser which sometimes follow the movements of users and visitors and tell us how our services are being used, this information helps us improve your experience of our services.  

You can set your browser to accept all or some browser cookies, or to alert you when websites set or access cookies. 

If you disable or refuse cookies, please note that some parts of our service may become inaccessible or not function properly. 

 

Third Party Websites

Links to and from other websites which are independent of us and are maintained by third parties. 

We are not responsible for the contents or privacy practices of any third-party websites and shall not be liable for any damages or injury arising from the contents of such websites. 

Any links to other websites are provided as a convenience to you as a user, and do not imply our endorsement of the linked websites or association with their operators.

 

Personal Data We Collect from You

We collect your personal data when you:

  • sign up with CollabDeen and create a profile,
  • complete an online contact form on our website,
  • register to receive our email newsletter,
  • enter a competition or promotion,
  • request, purchase and use a service from us, 
  • communicate with us via phone calls, chat, email, web forms, social media and other methods of communication, 
  • attend our events, and
  • provide services to us.

 

Personal Data We Collect from Others

Sometimes we work with carefully selected third parties and we may receive your personal data from them. The third parties include:

  • business partners 
  • suppliers,
  • sub-contractors,
  • advertisers, and
  • referrers. 

 

The Types of Data we Collect 

  • Identity Data; this includes but is not limited to first name and last name 
  • Contact Data; this includes email address, and telephone number(s)
  • Any personal data about you included in free text boxes; including in relation to enquiries or comments submitted to us
  • Technical Data; this includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website
  • Profile Data; this includes First & Last Name, Email, Mobile No, and gender.

  • We Do Not capture your DOB (Date of birth) anymore, just the need your YOB (Year of Birth)

  • Even when Location is needed for features like AR Qibla & Nearby Communities, we DO NOT store or send your location info on our servers. 

  • User's Device Advertising ID (To reference User Devices), Users Device Info including: OSType, OsVersion, DeviceMake, DeviceVersion, DeviceName, EndpointId
    • Other profile data such as feedback and survey responses
    • Payment Data; this includes payment card (credit or debit) details, any digital payment details, and bank account details.

      While we capture any data, CollabDeen gives most of the controls to user on what data can be shown for public, or at community level, otherwise can be kept to personal level.

      Our regular updates redefines your data privacy and safety options, which is our mission to continuously improve and build with a privacy-first mindset.

    How we use your Information

    Data Protection law only permits us to process personal data if we have a valid legal basis to do so. We must have one of the following legal bases to process your personal data:

    • to enter into, or for the performance of a contract;
    • where we have a legal duty or obligation; 
    • where it is in our permissible business need; and
    • where you consent to it.

    Where we are processing your Personal Data for our business interests, you may object to the processing of your Personal Data


    We use your personal data for the following purposes:

     

    Purpose/Activity

    Type of Data

    To provide information which has been requested via an Online contact form or email query

    • Identity
    • Contact

    To manage our relationship with you including: 

    • important changes to the Website, new services
    • your preferences on what you want to hear from us
    • Identity
    • Contact
    • Profile
    • Marketing

    To provide you with a service 

    • Identity
    • Contact
    • Technical
    • Transactional
    • Profile
    • Payment

    To administer and protect our business, apps and website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

    • Identity
    • Contact
    • Technical
    • Profile

    To use data analytics and to improve our website, services, marketing and consumer experiences

    • Contact
    • Technical
    • Profile
    • Usage



    Sharing Your Personal Data 

    When necessary; we share your personal data with:

    • our service providers;
    • tax, government and any relevant regulatory authorities;
    • prosecuting authorities and courts, and/or other relevant third parties connected with legal proceedings or claims;
    • fraud prevention and/or law enforcement agencies; and
    • third parties where we are required to do so by law. 

    Please review Terms and Community Guidelines for safe user of CollabDeen platform.

    Transfers of Your Personal Data Outside the EU

    Your personal data may be transferred outside of the EU from time to time to trusted service providers and other third parties when necessary. 

    When we do this; we require third parties to keep your personal data confidential and secure. We ensure that suitable protection is maintained at all times by ensuring that appropriate safeguards are in place. 

    Where we are required by law to disclose, we may not always have control over the terms under which we are required to share your personal data. 

     

    Retaining your personal data 

    We retain your personal data for as long as is necessary for the purposes described above. We keep personal data for as long as it is required by us to meet our legal or regulatory obligations and for the exercise and/or defence of any legal claims. 

     

    Profiling 

    We do not engage in any Profiling activities with your personal data

     

    Children's Online Privacy Protection Act Compliance

    We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

     

    Automated Decision Making

    We do not use any automated processes to make decisions about you which produce legal or significant effects concerning you.

     

    Your Data Subject Rights and How to Exercise Them

    You have certain rights relating to the personal data we hold about you which are outlined below, they may be subject to various exceptions and limitations. You can exercise these rights at any time by contacting us. We will need to validate your identity to consider your request.

     

    Your right to be informed

    We are obliged to provide clear and transparent information about our processing activities of your personal data. 

     

    Your right of access

    You may request a copy of the personal data we hold about you free of charge. Once we have verified your identity and, if relevant, the authority of any third-party requestor, we will provide access to the personal data we hold about you as well as the following information:

    1. purposes of the processing
    2. categories of personal data concerned
    3. recipients to whom the personal data has been disclosed
    4. retention period or envisioned retention period for that personal data
    5. source of the personal data where been collected from a third party

     

    If there are exceptional circumstances that mean we can refuse to provide the information, we will explain this to you. If requests are frivolous or vexatious, we reserve the right to refuse them. If answering requests is likely to require additional time or occasions unreasonable expense (which you may have to meet), we will let you know.

     

    Your right to rectification

    If you believe we hold inaccurate or incomplete personal data about you, you may exercise your right to correct or complete this data. This may be used with the right to restrict processing to make sure that incorrect/incomplete information is not processed until it is corrected.

     

    Your right to erasure (the ‘right to be forgotten’)

    You may request that we delete your personal data. We will do so unless there are overriding legal basis or legitimate reasons to continue processing your personal data. 

     

    Your right to restrict processing

    You may ask us to stop processing your personal data. We will still hold the data but will not process it any further. You may exercise the right to restrict processing when one of the following conditions applies:

    • The accuracy of the personal data is contested, or
    • Processing of the personal data is unlawful, or
    • We no longer need the personal data for processing but the personal data is required for part of a legal process, or
    • The right to object has been exercised and processing is restricted pending a decision on the status of the processing.

     

    Your right to data portability

    You may request your set of personal data be transferred to another controller or processor, provided in a commonly used and machine-readable format. This right is only available if the original processing was on the basis of consent, the processing is by automated means and if the processing is based on the fulfilment of a contractual obligation.

     

    Your right to object

    You have the right to object to our processing of your data where:

    • Processing is based on legitimate interest; or
    • Processing is for the purpose of direct marketing; or
    • Processing is for the purposes of scientific or historic research; or
    • Processing involves automated decision-making and profiling.

     

    Making A Data Protection Complaint 

    If you have any concerns about the use of your personal data, or the way we handle your requests relating to your rights, you can raise a complaint directly with us by contacting our Data Protection Officer:


    By email:

    dpo@kazient.co.uk

    Please write: ‘Collabu Complaint’ in the subject of your email.

     

    By post:  

    Collabu Technologies Pte Ltd DPO,

    c/o Kazient Privacy Experts

    The Minster Building,
    Great Tower Street,
    City of London
    England
    EC3R 7AG
    United Kingdom

     

    If you are an EU Resident, you can contact our EU Representative:

    By email:

    EUrep@kazient.co.uk

    Please write: ‘Collabu Complaint’ in the subject of your email.

    By post:  

    Kazient EU GDPR Compliance Solutions
    The Black Church,
    St Mary’s Place, Dublin 7
    Ireland

     

    If you are not satisfied with the way we handle your complaint, you are entitled to raise a complaint directly with any Supervisory Authority.

    For EU Data Protection Authority contacts please see further information on the following link National Data Protection Authorities. 

    Since we started CollabDeen, we’ve built our Services with a strong set of privacy principles in mind: https://collabdeen.com/pages/privacy-principles

    Last updated: 12 Apr 2021

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